Policies

  • Check in time 3:00 PM
  • Check out time 12:00 PM
  • Children age 12
  • Pets not allowed

Privacy and Cookies

At Casa do Vale Hotel, we take your privacy seriously. It is our policy to treat your personal data with discretion and protect it. This notice explains how we collect, protect, use and share information about you.

1. Your data:

Please note that by providing us with personal information, you are giving us your consent for us to use it for the purposes mentioned herein.

Refusal to process or transfer your data will imply the impossibility of maintaining and complying with the relationship with Casa do Vale Hotel.

2. Use of your data:

The use and processing of data is intended to maintain and fulfill your relationship with Casa do Vale Hotel, including sending communications and informational circulars of common interest.

3. Protection of your information:

We follow applicable law and hotel industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you transmit to us.

HOWEVER, IN THE EVENT OF TRANSMISSION OF DATA THROUGH DIGITAL PLATFORMS AND SOCIAL NETWORKS, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, TO THE FULLEST EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS, LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM OR RESULTING FROM ANY DAMAGES COMPUTER RISK OR ANY OTHER INFRINGEMENT OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

4. Disclosure of information to third parties:

We do not sell, sell or transfer your personal identification data to third parties. This does not include trusted third parties who help us manage our computer system, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe the release is appropriate to comply with the law, or to protect our rights.

5. Period of retention of your data:

It should be noted that the personal data you provide will be kept for a maximum period of ten years after the last stay at Casa do Vale Hotel. After this period, all data will be erased in accordance with the internal procedure for this purpose, which fully complies with what is stipulated by the law in force.

6. Your rights:

As we want to ensure that you are aware of your rights and under applicable law, we want to inform you that:

  • Your personal data belongs to you. As such, it will always keep the rights of access, rectification and cancellation (right of forgetting). We will make every effort to keep your personal data up to date and protected in accordance with the best standards practiced by the hotel industry.
  • You have the right to file a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the DPA can be obtained through the website www.cnpd.pt.

7. Contact us:

In case of doubt about our Privacy Policy or if you wish to exercise any of your rights mentioned above, please contact us by writing to: Data Protection Officer, Prazer de Receipt, Lda with an address at Av. Dr. Francisco Barahona, nº 2, 7005-150 Évora, or by email dpo@casadovalehotel.com.

Cookies

A cookie is a small amount of text sent to your browser by a website you visit. This helps the site remember information about your visit and other settings so that we can provide you with an easier and more useful next visit.

We use cookies for different purposes:

Technical Cookies: We use technical cookies to display our website so that it works correctly, allowing us to provide you with an advanced and user-friendly website.

Functional Cookies: We also use these cookies to remember your preferences and help you use our website more efficiently.

Analytical Cookies: We use analytics cookies to help us understand how visitors engage with the site. It is possible to use a set of cookies to gather information and disseminate website usage statistics without personally identifying individual visitors. This means we can find out what works best to improve our site.